When an HVAC repair person comes to your house to do repairs or maintenance, they will most likely ask questions to help diagnose the issue and ensure they have all the necessary information to complete the job. As a homeowner, having the answers to these commonly asked questions will help ensure the technician can effectively diagnose and repair the issue.
Here are some of the questions an HVAC repair person will likely ask when they arrive for a repair visit:
- How long have you been experiencing this problem? The technician will need to know how long the problem has been occurring and whether it has worsened over several days or weeks.
- Have you noticed any unusual odors or sounds? Any unusual smells or sounds coming from your HVAC system, which can be signs of a more severe problem, should be communicated with the repair person.
- How old is your HVAC system? The technician will want to know the age of your HVAC system and whether it has had any previous repairs or maintenance.
- What is the model and make of your HVAC system? Knowing the model and make of your HVAC system will help ensure they have the correct parts and equipment to complete the repair or maintenance.
- How often do you change the air filter? Knowing how often you change the air filter will help the HVAC repair person determine if it contributes to the problem or if it may be a potential source of future issues. Depending on the manufacturer’s recommendations, you should change your filter every 1-3 months.
By asking these questions, the HVAC repair person can gather essential information to help them diagnose and fix the problem more quickly and efficiently. To help ensure a speedy and effective repair visit, take time to think about the answers before your next HVAC repair appointment.